OASIS DA is a cloud-based case management system (CMS) created and owned by IT Works Ltd. On Track is an additional suite of outcomes measurement tools developed and owned by Women’s Aid Federation England which can be enabled on the OASIS DA CMS. Once enabled, On Track operates seamlessly with OASIS.  

On Track also enables services to contribute anonymised data to our national data set – which creates a valuable ‘big picture’ of services and survivors across England, informing much of Women’s Aid’s research and contributes to our wider work and advocacy for the domestic abuse sector. 

On Track users also have access to additional support, resources and training from Women’s Aid’s On Track Team. 

The On Track programme is available to all domestic abuse services.  It has been designed for all types of support to survivors and their children, including helpline work, counselling, advocacy, outreach, therapeutic group work, refuge and resettlement.

Services will need the OASIS DA case management system from IT Works to be able to enable and use the On Track Outcomes Measurement System. On Track cannot be enabled on other case management systems or databases.  

Contact our On Track Team here at Women’s Aid for further information: ontrack@womensaid.org.uk 

On Track collects a wide range of information on women and children using services including: 

• Who uses your service (client profiles). 
• Caseloads and patterns of work/ referrals.
• What support you offer (outputs).
• What difference your support makes for survivors (outcomes).
• Service user satisfaction.
• Intelligence about other agencies.  

The system allows reports to be broken down between different parts of the service and can also be adapted to allow services to collect specific information on particular grants and contracts. 

Our current data collection systems don’t fit with On Track / Our commissioners/funders need information which isn’t included in On Track ​

Our partners at IT Works can provide advice to ensure On Track system is tailored to each organisation, it’s size and data requirements. IT Works will advise around moving (or migrating) any existing data from other sources to On Track, so organisations don’t lose existing client records or vital information. ​

We’ve never used a case management system before?/We’re used to our existing CMS ​

Services who implement On Track will receive training and support to using the system from IT Works initially, and then ongoing support is available from Women’s Aid’s On Track team.​

Services using On Track have year-round access to our support and online courses to ensure all staff feel confident using the system effectively to support survivors, evidence impact and meet funding and reporting requirements. ​

There is no such thing as a silly question! We are here to help. ​

We’re not sure how to use the data to support our work? ​

Through our online On Track and Impact courses, Women’s Aid can build user confidence in collecting, interpreting, and managing the quality of your data. In addition to our On Track courses, we have a range of Impact courses designed to support services to use data to demonstrate how services are meeting the needs of clients and meeting obligations to commissioners, funders, and other stakeholders. ​

Oasis DA CMS ​

Initial setup fees and annual costs will depend on the number of users, or licenses needed. Our partners at IT Works will provide advice based on specific requirements. IT Works will consider how many people will need to use the system, training needs, and costs of moving any existing data and client information over the new system.  ​

For an initial discussion, contact us at ontrack@womensaid.org.uk   ​

Women’s Aid costs​

Women’s Aid does not receive any revenue or income from services enabling or using On Track. Services can contact IT Works for information about set-up and ongoing costs of implementing/using OASIS with On Track. ​

Women’s Aid’s On Track and Impact courses are delivered on an online learning platform to ensure they are interactive, cost effective, and easily accessible to DA services across England. The On Track courses cost £130 per course and the Impact courses cost £70 per course, with discounts available to specific groups of organisations. ​

For more information about our courses and prices, click here or email us at: ontrack@womensaid.org.uk.   ​

Women’s Aid does not charge for our email support or requests for system development. 

For services:

On Track makes assessment and data collection faster, simpler, more consistent, as well as making information sharing across the team easier and more secure.    

On Track enables individual services to gather, own, and utilise outcomes data – both to improve the support they offer, and to evidence their value to funders and commissioners.  

For the sector:

On Track creates a live, sector-wide, national dataset providing evidence of survivor needs, support delivered, and service outcomes.  

The national data informs Women’s Aid’s research and gives us a unique snapshot of the landscape for services and survivors across England. This national dataset not only informs our research, but also our campaigning, policy and advocacy work. 

For funders and commissioners:

On Track offers a clear performance framework for funders and commissioners by outlining realistic outcomes and meaningful performance indicators.   

Training and ongoing support from Women’s Aid, data validation features and monitoring and reporting tools within On Track mean that commissioners can expect high-quality information and data from services.