Freephone 24 hr National Domestic Violence Helpline
Run in partnership between Women’s Aid and Refuge
0808 2000 247
Please note we can not respond to emails by telephone as safety may be compromised. If you wish to speak to somebody please call the number above.
* We will respond to your email within 5 working days. The National Domestic Violence Helpline can only offer limited information by email as we don’t have the resources to provide on-going support or in-depth information in this way. If you require an urgent response or need in-depth emotional support please contact the Freephone 24 hour Helpline on 0808 2000 247. When you email the Helpline it’s very important that you specify when and if it is safe to respond and to which email address. Your safety is our main concern.
Women’s Aid is clear that even if a child is not being directly hurt, witnessing physical, verbal and emotional abuse can have a serious detrimental effect on him/her. Women’s Aid aims to give each woman space to explore her options and support her to make safe choices for her and her children.
However, if we consider a child is at risk we have a duty to take appropriate action to minimise the risk of harm. This may include working with a woman to contact Children’s Services or, where necessary, making a referral ourselves.
General enquiries only
Please note we can not offer support for survivors on this number
Tel: 0117 944 44 11 (general enquiries only)
Fax: 0117 924 1703
Women’s Aid Federation of England,
PO BOX 3245
BS2 2EH, England
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