Chief Executive Officer

THE STAFFORDSHIRE PATHWAY PROJECT

Address: Hope Centre
3 Quonians Lane
Lichfield
WS13 7LB

Job Title: Chief Executive Officer

Working hours: 37.5

Pay £45,000.00 – £55,000.00 per annum

Responsible to: Trustee Board

Responsible for: Overseeing all aspects of Pathway Project

JOB SUMMARY

The CEO will work on behalf of Pathway Project and the Board of Trustees to develop and deliver the business plan and business strategy of the organisation, ensuring its sustainability and success.   To deliver, through appropriate plans and in accordance with Board agreed policies and protocols, the vision, mission, and objectives of Pathway Project, whilst ensuring that the charity is well administered and meets its governance responsibilities.  The CEO will help to enhance Pathway Projects profile locally, regionally, and nationally, where possible.  Along with all Pathway Project staff, the CEO will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.

STRATEGY, PLANNING AND CONTROL

1.1      To manage Pathway Project’s strategic business plan, in response to key strengths, weaknesses, opportunities and threats and in conjunction with, and anticipation of, the actions of key stakeholders.

1.2      To manage Pathway Project effectively and ethically, ensuring that its financial security and risk appraisal is maintained and enhanced.

1.3      To lead the development and implementation of strategic goals, objectives and financial plans to meet the short term and long-term business needs and plans.

1.4      To take overall responsibility for achieving, monitoring, and reporting on performance on targets in all areas of Pathways’ activities and take appropriate action as required.

1.5      To manage a culture of continuous improvement throughout all aspects of the Pathway Project’s work.

1.6      To lead the development of organisational structures that help to effectively deliver the business plan and drive a high standard of service.

1.7      To maintain up to date operating policies to ensure programmes, activities and business objectives and requirements are implemented correctly.

1.8      To work in partnership with other agencies to help deliver, plan, and meet Pathway Project’s business objectives.

1.9      Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.

FINANCIAL MANAGEMENT

2.1      Oversee budgets, expenditure, and management accounts, ensuring that income and     expenditure is within business plan and cash flow targets.

2.2      To be accountable to the Trustee Board for the overall financial health of Pathway Project, including ensuring that new funding opportunities are pursued.

2.3      Develop income generation strategies to maintain and enhance the level of funding from existing sources and develop new funding streams.

2.4      Provide direction and support to any staff and volunteers involved in income generation activities and ensure team efforts are coordinated alongside appropriate management.

2.5      Identify and put in place an effective risk management strategy and framework for the Pathway Project to support business plan objectives and robust financial and strategic management.

2.6      Ensure that there is a clear schedule of procuring competitive bids for services and goods used within Pathway Project and ensure that these are awarded with full agreement of the Trustee Board.

GOVERNANCE

3.1      To lead and manage the Charity in accordance with the Articles of Association and in line with the obligations of the Charity Commission

To foster good working relationships and ensure systems and structures are in place for the Trustee Board to fulfil its statutory responsibilities and exercise effective control of Pathway Project.  This will require creation and maintenance of appropriate committee structures to ensure that the Charity is operating in accordance with its business and charitable objectives.

3.2      To report to the Board on progress against key strategic objectives, providing information and answering for organisational performance.

3.3      Advise the Trustee Board in all aspects of Pathway Project, including short term and long-term strategic planning for the financial welfare of Pathway Project, HR management, fundraising and public relations/communication.

3.4      As agreed with the Chair, develop policy proposals for Board discussion and decision.

3.5      Provide in a timely and appropriate manner information that will assist the Governing Body in carrying out its responsibilities.

3.6      Support the Chair in ensuring the continued engagement/involvement of all members of the Board.

3.7      As appropriate, monitor and advise on the composition of the Governing Body, its committees and the process of self-assessment and development.

3.8      Ensure at all times that the Trustee Board operates within statutory approved frameworks, requirements and guidelines.

LEADERSHIP

4.1      Provide leadership to Pathway Project and take responsibility for the effective delivery of all functions within the strategic and accountability frameworks established by the Trustee Board.

4.2      To maintain a culture which motivates all staff, to enable them to provide a high-quality standard of service to all service users.

4.3      To manage all aspects of management of services, quality standards, management of welfare of staff, welfare of service users and health and safety.  To ensure that standards are at least equal to, or exceeding, comparable national standards.

4.4      To manage the overarching human resources management of the organisation, including the recruitment of employees.

4.5      To continue to embed OnTrack throughout the organisation.

4.6      To lead key strategic projects including those bringing in significant change for Pathway Project, ensuring that threats and risks are robustly managed.

4.7      To aim to be an inspirational leader for Pathway Project, so that it consistently achieves excellence and invites innovation and change.

4.8      To actively promote Pathway Project so as to ensure a positive external image and highly motivated workforce.

MARKETING AND COMMUNICATION

5.1  Develop and maintain the charity website.

5.2  Develop and implement an integrated campaigns and media strategy, raising the charity presence and profile

5.3  Manage the development and maintenance of effective channels of marketing and communication with all stakeholders and ensure effective internal communication

GENERAL REQUIREMENTS

6.1      Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.

6.2      To aim to continuously improve so that Pathway Project delivers the best possible service to service users and stakeholder agencies.

6.3      Participate in internal/external meetings and training when required

6.4      Participate in regular supervisions with the Chair of the Trustee Board.

6.5      Ensure that Pathway Project has the appropriate policies, procedures, systems, and processes in place and that they are being implemented. Ensure that Pathway Project adheres to policy and procedure at all times.

6.6      To lead and work in accordance with Pathway Project’s culture, values, aims and objectives.

6.7      To act as a positive ambassador for Pathway Project at all times.

6.8      Maintain effective networks with all principal supporters and stakeholders.  To actively seek opportunities to expand and promote the role of Pathway within the local community.

6.9      Undertake any other duties that may reasonably be required from time to time.

6.10    To acknowledge the need for professional sharing of information with relevant parties whilst still strictly adhering to the requirements of General Data Protection Regulation to all staff, trustees, volunteers, and service users within the organisation.

This job description may be subject to review and amendment.

The post holder will be expected to be flexible in her development of the job, and will participate fully, where possible, in all discussions about the nature of her work and the tasks involved.

The post holder must have a commitment to the aims of Pathway Project and uphold all agreed policies and procedures.

Chief Executive Officer   

Person specification 

Qualifications
NVQ Level 5, in a relevant subject -Essential

NVQ Level 6, Degree or equivalent in a relevant subject -Desirable

NVQ Level 7, Masters degree or training in a relevant subject such as domestic abuse – Desirable

Experience 

Sector Experience 

Managing in a charity -Essential

Advocating for vulnerable people -Desirable

Working in domestic abuse services -Essential

People & Culture 

Managing a team or small organisation  -Essential

Working with a Board of Trustees -Desirable

Working with organisational transformation, change and improvement -Essential

Finance & Governance
Strategic and business planning, including policy formulation  -Essential

Financial and budget planning  -Essential

Fundraising and/or applying for grant funding -Essential

Developing robust IT systems that support the business -Essential

Working in a regulated environment  -Essential

Relationship Management 
Developing partnerships with internal and external stakeholders  -Essential

Experience of working with the media and social media -Desirable

Knowledge
Safeguarding vulnerable adults and children   -Essential

Managing people processes, including recruitment -Essential

Diversity and inclusion  -Essential

Funding schemes, rules and obligations -Essential

Compliance with legal and statutory obligations -Essential

Skills 
Leadership  -Essential

Decision making-Essential

Interpersonal skills -Essential

Understanding of HR systems -Essential

Advocacy  -Essential

Influencing -Essential

Managing conflict -Essential

Ability to build successful internal and external relationships -Essential

Financial planning and management -Essential

Risk Management -Essential

Project management  -Essential

Managing within policies and procedures  -Essential

Report writing  -Essential

Personal qualities

Ability to confront situations and make difficult decisions  -Essential

Have the Charity’s objectives as a priority  -Essential

Empathic -Essential

Passionate about the Charity’s  purpose and supporting vulnerable people -Essential

Resilient  -Essential

Commitment to continuous development & improvement -Essential

Self-awareness and ability to successfully respond to criticism  -Essential

Ability to maintain an environment that attracts & retains the best people -Essential