Community Outreach Worker

As our Community Outreach Worker, you will work within an integrated team within Next Link Domestic abuse services. Providing a co-ordinated package of emotional and practical support, advice and advocacy to survivors of domestic violence and their children, who are living in the community and experiencing domestic abuse. The role involves empowering survivors to increase their options, make positive choices/decisions, increase their confidence, safety and recovery.

Key duties and responsibilities of our Community Outreach Worker:

• Provide outreach, resettlement and tenancy sustainment support enabling women in the community to safely maintain their current accommodation, access alternative housing, welfare benefits, legal advice and support services
• Maintain an effective support service with the aim of enabling the survivor and her children to develop the skills and resources necessary to move on and maintain independence and self-reliance
• To provide short term support to clients around safety planning and ensuring they are aware of their options in relation to their current circumstances.
• Maintain knowledge of local services, encourage engagement and reduce the families’ isolation
• Recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service
• Maintain an up to date working knowledge of housing legislation, housing and welfare legislation and the welfare benefit system
• Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals
• Where relevant, refer children and young people needing additional specialist support to the Family Workers
• Actively participate in regular one-to-one supervision, reflective practice groups, and annual appraisals