With your amazing donations and support, we’ve reached our £200,000 target to keep our digital services running to #SupportSurvivors. Thank you for making sure that these services, including Live Chat, can remain open.
But, since Covid-19, we have experienced a huge surge in demand for our services. Survivors need us now, even more than they did when we launched this appeal.
Please donate today to #SupportSurvivors.
What can you do to #SupportSurvivors and help fund our digital services?
We’re asking you to pledge your own challenge to #SupportSurvivors. Do that little bit extra for those who have nowhere else to turn.
Before Covid-19, the Women’s Aid Live Chat was already a vital lifeline for women who cannot find the words or are unsure whether they are experiencing abuse. But this support is now needed more than ever.
Home is not a safe place for women living with abuse. Due to Covid-19, many women are now trapped inside with their perpetrators. By setting yourself a challenge and getting sponsored by your friends and family, you will be ensuring that every woman can access the support she needs, even when she cannot leave the house.
Each chat between a survivor and Women’s Aid expert support worker costs roughly £5. We suggest a £5 donation from each sponsorship. For the price of the bus to work or a morning coffee pre-Covid, each sponsor could support one woman trapped with abuse.
Why is our Live Chat so vital?
For those who can’t find the words, are unsure whether they’re experiencing abuse or who struggle to get the help when they need, Live Chat can be their first steps to freedom.
1st November 2019 to 31st January 2020. Google Analytics: there were 28,000 unique views on the Live Chat Website.
15th January 2020 to 15th February 2020. Optional feedback questionnaire for women completing a conversation with a Live Chat support worker: 70.3% of respondents to the survey said this was the first time they had contacted Women’s Aid for support.
1st November 2019 to 31st January 2020. Crisp: average wait time for 341 Live Chat conversations.