Cookies on our website

Cookies on our website

Last updated: August 2023 

This is an overview of the cookies that are used on the Women’s Aid website. Cookies are small text files that are uploaded to your device when you visit a website. This policy explains why and how we use these, and how you can control this.

How do we use cookies?

We use cookies to understand and improve the user experience, but they may contain your personal information. Some are needed for the site to function, and we refer to these as “essential” cookies, while others provide us with information about how you use the site or connect with third parties.

How can you control cookies?

You have the right to decide whether you want to accept or reject cookies. You can set your preferences in the cookie consent bar at the bottom of the page:

You can at any time change or withdraw your consent from the cookie declaration appearing at the bottom of the screen on our website.

Essential cookies cannot be rejected because they are required for the site to function. If you choose to reject cookies, you will still be able to use the site.

You can also set your browser to automatically turn cookies on or off:

What cookies do we use?

These cookies are necessary for the website to function and for you to use its features. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

CookieYes is what we use to remember your cookie preferences. These cookies remember your consent settings and whether you’ve accepted or rejected non-essential cookies. These expire after one year. 

PaidMembership Pro is a plugin we use to manage user memberships and recognise when someone with a log-in returns to the site.  

ReciteMe is the organisation who built the accessibility toolbar available across the site. None of their cookie data is linked to personal information, instead they are used to remember your accessibility preferences e.g. which language you’ve selected. The cookies remembering your toolbar preferences expire when the browsing session ends, and the cookie remembering your language settings expires after a month. 

Stripe is software that processes any payments for our events, training or anything else. They may collect information including IP addresses, pages visited, links clicked, payment methods used, languages used.

These cookies collect information to help us understand how the site is being used which we use to let our audience know about demand for the site, as well as to plan future developments based on what might improve the user experience.

Google Analytics
Google Analytics processes and collects data to allow us to understand how people interact with the site so we can plan improvements. We also provide some of these statistics to funders, but we do not include your personal data. Instead, we might say something like, “Last year, there were ___ visits to the Women’s Aid website.”

Google Analytics does process some location data at the level of city or region, but it is not precise enough to say an address or street. IP address data is not logged or stored. It will track device/browser information, for example, “___% of visits used a mobile device.” It also tracks on-site activities, for instance, which pages are people visiting, where are people clicking. Google also uses an identifier cookie to remember how many times you’ve seen ads and measure ad effectiveness, as well as remembering your preferences like language, how many search results you prefer to see on a page, and whether you like to use the SafeSearch filter. This cookie expires six months after its last use.

Microsoft forms uses cookies to enable forms to be included on our website. Microsoft Forms is GDPR compliant, and any data is encrypted at rest and in transit.  

Microsoft cookies track how you interact with Microsoft products and gather statistics on use. They are used for advertising and analytics, recognising how you interact across different Microsoft domains.

Tableau is a tool that we use to show different charts and graphs. These cookies let Tableau determine the country you’re based in and which language you view pages in. They only last until you close this session.

We use WPForms for donations, and this assigns every user a cookie. This involves some location data, your IP address, and information about the browser and operating system you’re using. Any data that you enter on the form is stored only with Women’s Aid, WPForms do not collect any of this.

Cookies from YouTube include those to allow embedded videos to play, track views, remember user video preferences and what videos they’ve seen before. These cookies also measure how fast your internet is to see if they should use the old or new interface for YouTube videos.

Updates and further information
We may update this Cookie Policy from time to time to reflect chances to the cookies we use so please visit this page regularly to stay informed about our use of cookies. The date at the top of this Cookie Policy indicates when it was last updated.

If you’d like any further information, please email us at

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