0808 2000 247 Free phone 24 hr National Domestic Violence Helpline Run in partnership between Women’s Aid & Refuge

Contact us


Freephone 24 hr National domestic violence helpline
Run in partnership between Women's Aid and Refuge

PHONE: 0808 2000 247

Email: helpline@womensaid.org.uk*
Please note we can not respond to emails by telephone as safety may be compromised. If you wish to speak to somebody please call the number above.

If you don't get through please leave a voicemail and safe time to call back - we are a busy line but we check and reply to voicemails continuously.  

*We will respond to your email within 5 working days. The National Domestic Violence Helpline can only offer limited information by email as we don't have the resources to provide on-going support or in-depth information in this way. If you require an urgent response or need in-depth emotional support please contact the Freephone 24 hour Helpline on 0808 2000 247. When you email the Helpline it's very important that you specify when and if it is safe to respond and to which email address.  Your safety is our main concern.


General enquiries only - please note we can not offer support for survivors on this number

Check the General Enquiries FAQs before getting in touch

Tel: 0117 944 44 11 (this is an admin line only - we can not support survivors on this line, and you will need to redial the helpline)

Fax: 0117 924 1703


Our address: Women's Aid Federation of England, PO BOX 3245
Bristol, BS2 2EH, England


Find a local domestic violence service or refuge







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Please visit the Media Centre.

Fundraising enquiries

For info on donating, fundraising for and supporting Women's Aid please visit  How You Can Help Usemail Livi or call  0117 983 7132

Membership enquiries
Please contact: membership@womensaid.org.uk or call us on 0117 944 4411.
Also view how you can join us as a member.

Website enquiries

Please look through the Website Enquiries which may answer your question. If you notice incorrect information on the website, please do contact us. Many thanks.


Other Women's Aid federations

Scottish Women's Aid
Welsh Women's Aid
Women's Aid, Republic of Ireland
Women's Aid Federation Northern Ireland